In this video, Nathan Putzier from IKAKNOW presents: Creating Actionable Data for a Safer Future with Big Data in the Intelligence Community. IKANOW provides an open analytics SaaS platform and services for enabling knowledge discovery and analysis of unstructured and structured data.
In this contributed article, Dr Richard Parmee, founder and CEO of Sapphire Inspection Systems, highlights how the increased connectivity of devices and data analysis tools is now making it possible to unlock hidden value from production-line data. He explains how the real-time insights from end-of-line inspection equipment can be used to optimize processes.
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This white paper from Veritone discusses how compliance represents a major risk for contact centers, with violations potentially costing organizations millions of dollars in fines and causing reputational damage to the brand. The current method of monitoring calls — using manual review of recorded conversations — does not come close to meeting the requirements for comprehensive monitoring of regulated interactions. AI text-to-speech technology provides the solution to this dilemma, with its capability to transcribe, translate, redact, find objects and generate searchable indexes of limitless hours of recorded calls in near real-time.
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