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Industry Perspectives
Creating Harmony between IT and Business: Why Low-code is Crucial for Digital Transformation
In this special guest feature, Anthony Abdulla, Senior Director of Product Marketing, Intelligent Automation at Pega, discusses why low code should be adopted as the enabler to digital transformation initiatives and how organizations can get started on scaling low code capabilities and skills across the enterprise.
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Why CRM and Data Warehouses Fail with Customer 360
This whitepaper from our friends over at Profisee explains why achieving a complete view of the customer is so difficult and how customer relationship management (CRM) systems and data warehouses, especially in the insurance industry, do not manage customer-related data well. The core elements of this type of data fall into a discipline called Master Data Management (MDM).
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