In this contributed article, Krishna Sai from SolarWinds discusses how IT service management (ITSM) is at a crossroads. In recent years, IT teams have drastically changed how they communicate and collaborate. The evolution of IT infrastructure with the advent of cloud computing and big data has led to larger fleets of servers, more storage systems, and more complicated networks. This has led to more than just an increase in the quantity of devices and services we need to manage—there’s been a qualitative change in the level of complexity of the systems we need to manage.
Taking ITSM To The Next Level, Faster—By Bringing AI Along For the Ride
March 19, 2024 by Leave a Comment
Embracing the Agile Data Platform: A Key to Business Survival Today
March 13, 2024 by Leave a Comment
In this contributed article, Philip Miller, a Customer Success Manager, Senior, for Progress, discusses how embracing an agile data platform, which enables an organization to navigate the complex volume of data effectively, is crucial for survival in today’s data-driven business landscape. In today’s global marketplace, moving from a rigid data management to a dynamic platform allows organizations to extract meaningful insights quickly, which in turn fosters innovation and resilience.
AI Washing: Unmasking the Illusion
March 6, 2024 by Leave a Comment
In this contributed article, Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the term “AI Washing” which has emerged as a modern-day mirage, beguiling businesses into pouring resources into AI solutions that, unfortunately, fall short of solving real-world problems. The market is rife with lofty declarations of “innovation” and “Generative AI” utilization, yet they seldom offer a lucid narrative on tangible business outcomes.
Using Clinician Big Data to Alleviate a Struggling Workforce
March 2, 2024 by Leave a Comment
In this contributed article, Charlie Lougheed, CEO and co-founder of Axuall, explains why healthcare needs to adjust its thinking and in what ways clinician big data can make impactful changes throughout the healthcare industry, from credentialing to attrition.
AI Integration in the Service Industry: Navigating Challenges and Leveraging Human Expertise
February 26, 2024 by Leave a Comment
In this contributed article, Edwin Pahk, SVP of Presales & Customer Success at Aquant, discusses how AI is revolutionizing industries, especially in the service sector involving complex equipment maintenance, by promising efficiency and innovation. However, its integration faces challenges like adapting infrastructure, cultural shifts, and the need for evolved employee skills, requiring a human-in-the-loop approach and transforming AI vendors from mere providers to strategic advisors, while democratizing AI skills across the workforce.
The Future of Computing: Harnessing Molecules for Sustainable Data Management
February 23, 2024 by Leave a Comment
In this contributed article, Erfane Arwani, founder and CEO of Biomemory, discusses how molecular computing (using molecules rather than traditional silicon chips for computational tasks) could be a critical component in revolutionizing data storage, despite the exponential growth of AI.
The Infrastructure behind the Outputs: Cloud and HPC Unlock the Power of AI
February 19, 2024 by Leave a Comment
In this contributed article, Philip Pokorny, Chief Technology Officer for Intelligent Platform Solutions/Penguin Solutions at SGH, provides insights regarding the relationship between high-performance computing (HPC) and generative AI and his expert point-of-view of the growing market. The increasing momentum behind generative AI in recent months has raised the prospective capabilities of enterprise businesses. At the forefront of this technology will be those that leverage HPC to create their solutions.
How Are Conversational and Generative AI Tools Impacting Communication?
February 16, 2024 by 1 Comment
In this contributed article, Nate MacLeitch, CEO of QuickBlox, believes that communication is good; AI-enhanced communication is great. AI’s ability to offer services like tone assistance, quick-answer responses, real-time translation, and audio-to-text conversions facilitates collaborative efforts among professionals, patients, and customers, regardless of their background.
Post-Postgres: What’s Driving a Great Migration from the Iconic Database
February 12, 2024 by Leave a Comment
In this contributed article, Tanya Bragin, product lead at ClickHouse, offers a thesis premised on an industry-wide shift from OLTP databases like Postgres for everything and into OLTP for certain functions and OLAP for others.
Navigating the Evolution: Transitioning from Traditional Analytics to AI
February 5, 2024 by Leave a Comment
In this contributed article, Corne Nagel, Lead Data Scientist at IKASI, provides key considerations for embarking on an AI initiative and discuss how by embracing AI, organizations can unveil hidden patterns, anticipate trends, and unlock a realm of possibilities that traditional analytics could never fully capture. He also shares how businesses across industries are leveraging this dynamic shift to achieve hyper personalization down to the individual level to significantly improve the customer experience and achieve unmatched ROI.
