Cyara, provider of the Automated Customer Experience (CX) Assurance Platform, released a new global study that shows while most customers want to use chatbots for automated support, many businesses fail to deliver positive chatbot experiences even as they increasingly rely on them as primary methods of customer interactions online.
New Survey Finds Consumers Give Chatbots a Failing Grade in Customer Experience
“Above the Trend Line” – Your Industry Rumor Central for 2/2/2023
Above the Trend Line: your industry rumor central is a recurring feature of insideBIGDATA. In this column, we present a variety of short time-critical news items grouped by category such as M&A activity, people movements, funding news, financial results, industry alignments, customer wins, rumors and general scuttlebutt floating around the big data, data science and machine learning industries including behind-the-scenes anecdotes and curious buzz.
The Real Value of Data Observability
In this special guest feature, Andy Petrella, CPO and founder of Kensu, points out that as application observability became a central element for DevOps teams, data observability is set to follow the same path and help data teams to lower maintenance costs, scale up value creation from data, and maintain trust in it.
Heard on the Street – 2/1/2023
Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each edition covers the trends of the day with compelling perspectives that can provide important insights to give you a competitive advantage in the marketplace.
@insideBIGDATApodcast: ChatGPT – The Human AI Partnership
Welcome to the insideBIGDATA series of podcast presentations, a highly curated collection of topics relevant to our global audience. Topics include big data, data science, machine learning, AI, and deep learning. Enjoy! For this installment, we bring you the second episode of Fireside Chatbots featuring Greylock general partner Reid Hoffman and ChatGPT, the large language model created by OpenAI.
Akridata Data Explorer Reduces Visual Data Analysis Time by 15x, Significantly Accelerates Model Accuracy for Production Grade AI Models
Akridata, a software company that provides an end-to-end suite of products that support both the smart ingestion and smart exploration of visual data to reduce cost and complexity while accelerating business value, announced the official launch of Akridata Data Explorer, its platform that provides data science teams the tools to easily explore, search, analyze, and compare visual data to improve data sets and improve model training.
MIT Experts on What You Need to Know Now about Data Analytics
In a new series, “The Analytics Edge,” published by MIT Sloan School of Management’s Ideas Made to Matter, MIT Sloan faculty, alumni, and industry experts share practical tips for developing and cultivating a strong analytics practice designed to give companies and organizations a distinct advantage for the future.
Heard on the Street – 1/23/2023
Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each edition covers the trends of the day with compelling perspectives that can provide important insights to give you a competitive advantage in the marketplace.
insideBIGDATA Latest News – 1/20/2023
In this regular column, we’ll bring you all the latest industry news centered around our main topics of focus: big data, data science, machine learning, AI, and deep learning. Our industry is constantly accelerating with new products and services being announced everyday. Fortunately, we’re in close touch with vendors from this vast ecosystem, so we’re in a unique position to inform you about all that’s new and exciting. Our massive industry database is growing all the time so stay tuned for the latest news items describing technology that may make you and your organization more competitive.
How Do Low-Code Developers Increase Business Value?
In this special guest feature, Amy Groden-Morrison, VP of Marketing and Sales Operation for Alpha Software, examines the business value low-code developers offer and the challenges low-code development solves. A common misconception about low-code developers is that they’re not skilled enough to develop high-value apps with advanced features. However, prominent research suggests quite the contrary.