The goal for this insideBIGDATA technology guide, sponsored by Dell Technologies, is to provide direction for enterprise thought leaders on ways of leveraging big `data technologies in support of analytics proficiencies designed to work more independently and effectively across a few distinct areas in today’s financial service institutions (FSI) climate: (i) Retail Banking; (ii) Regulatory and Compliance, (iii) Algorithmic Trading; and (iv) Security Considerations.
Reduce Compliance Risk in Your Call and Contact Center With AI
June 10, 2021 by Leave a Comment
This white paper, “Reduce Compliance Risk in Your Call and Contact Center With AI,” from Veritone discusses how compliance represents a major risk for contact centers, with violations potentially costing organizations millions of dollars in fines and causing reputational damage to the brand. The current method of monitoring calls — using manual review of recorded conversations — does not come close to meeting the requirements for comprehensive monitoring of regulated interactions.
Reduce Compliance Risk in Your Call and Contact Center With AI
June 9, 2021 by Leave a Comment
This white paper from Veritone discusses how compliance represents a major risk for contact centers, with violations potentially costing organizations millions of dollars in fines and causing reputational damage to the brand. The current method of monitoring calls — using manual review of recorded conversations — does not come close to meeting the requirements for comprehensive monitoring of regulated interactions. AI text-to-speech technology provides the solution to this dilemma, with its capability to transcribe, translate, redact, find objects and generate searchable indexes of limitless hours of recorded calls in near real-time.
Unifi Adds RegAlert! to Its Data as a Service Platform to Ensure Enterprises Meet EU Requirements for Personal Protection of Data under GDPR
August 26, 2017 by Leave a Comment
Unifi Software, the self-service catalog and prep tool combined in a cloud-optimized Data as a Service platform, governed by IT and operated by business users, announced RegAlert! for real-time monitoring of all data assets to ensure companies conform to the European Union (EU) requirements for the personal protection of data under General Data Protection Regulation (GDPR).
