In this contributed article, Brian Steele, VP Product Management at Gryphon.ai, discusses how conversational AI tools in call centers are developing language modeling and predictive analytics to help sales representatives streamline the sales process.
Why Your Call Center Needs AI-powered Conversation Intelligence
November 10, 2022 by Leave a Comment
3 Ways AI Can Boost Conversational Intelligence Across Your Enterprise
December 20, 2021 by Leave a Comment
[SPONSORED POST] Artificial Intelligence can both help and scale human effort in building the conversational intelligence across the enterprise that drives successful business outcomes. In this eBook from Veritone, we will explore three common use cases of AI applied to customer conversations: contact center insights, social media insights, and conversational compliance.
Three Ways AI Can Boost Conversational Intelligence Across Your Enterprise
December 16, 2021 by Leave a Comment
Artificial Intelligence can both help and scale human effort in building the conversational intelligence across the enterprise that drives successful business outcomes. In this eBook from Veritone, we will explore three common use cases of AI applied to customer conversations: (i) contact center insights – to drive improved customer interactions and call center efficiencies; (ii) […]
