Understanding Intention – Using Content, Context, and the Crowd to Build Better Search Applications

This white paper by enterprise search specialists Lucidworks, points out that unlike consumer search, which has become a seamless part of our everyday lives, the enterprise side might as well still be running Windows 95. Imagine if Amazon, Google, or Facebook treated every user the same, regardless of who they are, where they are, what they’re searching for, and what they’ve clicked. Your users expect that same sophistication in their enterprise apps.