In this contributed article, Naomi Beckett, Senior Data Scientist at SparkBeyond, discusses the importantance of error analysis in predictive modeling and how to establish a method for determining when enough is enough.
In this sponsored article, Dmitry Dolgorukov, CRO and Co-Founder of HES FinTech, suggesets that to effectively combat fraud, microfinance institutions must establish robust fraud detection systems. Early detection and prevention of fraudulent activities are vital in minimizing financial impact and safeguarding the funds of vulnerable customers. Microfinance institutions face a significant menace in the form of fraudulent activities, endangering their provision of financial services to underserved communities. Fraud not only leads to substantial financial losses but also erodes trust in the system, impeding the mission of microfinance institutions to foster inclusive growth and alleviate poverty.
To gain a perspective on how companies and CX professionals are adapting to the sudden shift in digital technology, Omdia conducted a survey in January 2022 of 230 North American CX professionals. The objectives were to uncover: the technologies that are creating connected customer experiences determine the barriers to digital CX advancement understand the […]
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