In this article we’ll explain how AI-driven “interaction analytics” represents a new and transformational technology that enables enterprise stake holders to turn customer interactions into a competitive advantage.
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Industry Perspectives
Keys to a Successful AI Program Launch
In this special guest feature, Jerry Kurtz, EVP of Insights & Data at Capgemini North America, discusses how laying the right foundation early is essential to scale AI programs in the long-term. He provides some key examples of important areas AI leaders should prioritize when kicking off their AI programs to ensure they are positioned to scale in the future.
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Real-Time Analytics from Your Data Lake Teaching the Elephant to Dance
This whitepaper from Imply Data Inc. introduces Apache Druid and explains why delivering real-time analytics on a data lake is so hard, approaches companies have taken to accelerate their data lakes, and how they leveraged the same technology to create end-to-end real-time analytics architectures.
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