In this article we’ll explain how AI-driven “interaction analytics” represents a new and transformational technology that enables enterprise stake holders to turn customer interactions into a competitive advantage.
Industry Perspectives
Unlocking Hidden Value From Production Line Data
In this contributed article, Dr Richard Parmee, founder and CEO of Sapphire Inspection Systems, highlights how the increased connectivity of devices and data analysis tools is now making it possible to unlock hidden value from production-line data. He explains how the real-time insights from end-of-line inspection equipment can be used to optimize processes.
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From Storage to Story: Delivering New Value by Unlocking the Power of Data
Our friends over at Kin+Carta know that optimizing the full value of data and figuring out where to start can be difficult. That is why the company has authored this whitepaper on ways to make data work in four clear ways, while helping you take yours from Storage to Story, from modernization through to product optimization. The company’s approach is focused on creating digital products with data to enhance customer and business outcomes.
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