In this video, Andrew Brust and Opera Solutions CEO Arnab Gupta discuss how machine learning technology helps organizations derive value from their data.
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Industry Perspectives
AI and Ethics: The Path Forward
In this special guest feature, Dr. John Bates, CEO of Eggplant, believes that technology can’t be left to the whims of the free markets to determine what works. With regulation, we can build a world where we trust the machines, the data, and the results and we can help avoid a dystopian future. Implementing a bill of rights will ensure AI delivers a positive impact on society now and for decades to come.
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Why CRM and Data Warehouses Fail with Customer 360
This whitepaper from our friends over at Profisee explains why achieving a complete view of the customer is so difficult and how customer relationship management (CRM) systems and data warehouses, especially in the insurance industry, do not manage customer-related data well. The core elements of this type of data fall into a discipline called Master Data Management (MDM).
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