In this contributed article, Nate MacLeitch, Founder and CEO of QuickBlox, discusses how businesses can use generative AI to enhance their customer service capabilities while working in tandem with human agents, rather than replacing them.
In this sponsored post, Russell Ruben, director of automotive and emerging segment market, Western Digital, believes that as vehicle innovation continues over the next few years, driven by advances in sensors, 5G, AI, machine and deep learning and big data analytics, so must storage. Storage technology needs to keep up with the rapid pace of development as it becomes increasingly critical to support more and more demanding applications with mixed usages than ever before.
Now that many companies have switched from conventional storage to the cloud, modern data strategies can be implemented to further optimize data storage and processing needs.
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