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Infographic: The Rise of AI in the Call Center Industry

Artificial intelligence will soon break into the call center industry even more to complement the work of human agents, and its wide potential applications are promising. The infographic below courtesy of our friends over at Executive Boutique will show you some statistics about artificial intelligence and how call centers can integrate AI into their existing business processes.

“Above the Trend Line” – Your Industry Rumor Central for 7/29/2021

Above the Trend Line: your industry rumor central is a recurring feature of insideBIGDATA. In this column, we present a variety of short time-critical news items grouped by category such as M&A activity, people movements, funding news, financial results, industry alignments, customer wins, rumors and general scuttlebutt floating around the big data, data science and machine learning industries including behind-the-scenes anecdotes and curious buzz.

MLOps: Bringing AI to the Tactical Edge—and Making It Work

In this contributed article, Joel Dillon and Eric Syphard of Booz Allen, feel strongly that in order for machine learning to have a profound impact on data sharing for defense and the intelligence community, it’s imperative that data get communicated to warfighters at the tactical edge, where fast decisions are at a premium and compute power and connectivity are often scarce. It is critical that these edge use cases characterize and shape planning for AI and ML-driven investment as digitization continues to accelerate the pace of war.

insideBIGDATA Latest News – 7/24/2021

In this regular column, we’ll bring you all the latest industry news centered around our main topics of focus: big data, data science, machine learning, AI, and deep learning. Our industry is constantly accelerating with new products and services being announced everyday. Fortunately, we’re in close touch with vendors from this vast ecosystem, so we’re in a unique position to inform you about all that’s new and exciting. Our massive industry database is growing all the time so stay tuned for the latest news items describing technology that may make you and your organization more competitive.

Best of arXiv.org for AI, Machine Learning, and Deep Learning – June 2021

In this recurring monthly feature, we will filter all the recent research papers appearing in the arXiv.org preprint server for subjects relating to AI, machine learning and deep learning – from disciplines including statistics, mathematics and computer science – and provide you with a useful “best of” list for the month.

The insideBIGDATA IMPACT 50 List for Q3 2021

The team here at insideBIGDATA is deeply entrenched in following the big data ecosystem of companies from around the globe. We’re in close contact with most of the firms making waves in the technology areas of big data, data science, machine learning, AI and deep learning. Our in-box is filled each day with new announcements, commentaries, and insights about what’s driving the success of our industry so we’re in a unique position to publish our quarterly IMPACT 50 List of the most important movers and shakers in our industry. These companies have proven their relevance by the way they’re impacting the enterprise through leading edge products and services. We’re happy to publish this evolving list of the industry’s most impactful companies!

“Above the Trend Line” – Your Industry Rumor Central for 7/13/2021

Above the Trend Line: your industry rumor central is a recurring feature of insideBIGDATA. In this column, we present a variety of short time-critical news items grouped by category such as M&A activity, people movements, funding news, financial results, industry alignments, customer wins, rumors and general scuttlebutt floating around the big data, data science and machine learning industries including behind-the-scenes anecdotes and curious buzz.

How Predictive AI will Change Cybersecurity in 2021

In this contributed article, Dr. Igor Mezic, CTO of MixMode AI explains how you can identify and stop zero-day attacks like the SolarWinds attack with the invention of this Unsupervised, Predictive AI, which uses a baseline to understand what should be occurring on the network at all times in order to catch anomalies as soon as they appear.

Deep Learning Offers the Potential to Improve the Video Streaming Experience

In this contributed article, Christian Timmerer, Co-founder of Bitmovin, describes the findings of a recent paper that Timmerer and his team presented at IEEE’s International Conference on Communications and Image Processing which explores the use of Convoluted Neural Networks (CNNs) to improve video streaming.

insideBIGDATA Latest News – 7/6/2021

In this regular column, we’ll bring you all the latest industry news centered around our main topics of focus: big data, data science, machine learning, AI, and deep learning. Our industry is constantly accelerating with new products and services being announced everyday. Fortunately, we’re in close touch with vendors from this vast ecosystem, so we’re in a unique position to inform you about all that’s new and exciting. Our massive industry database is growing all the time so stay tuned for the latest news items describing technology that may make you and your organization more competitive.