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Overcoming Obstacles to Machine Learning Adoption

Our friends over a H2O.ai have sponsored a new Business Impact Brief from 451 Research – “Overcoming Obstacles to Machine Learning Adoption.” The brief highlights the organizational barriers to machine learning adoption from 451 Research’s Voice of the Enterprise: AI and Machine Learning 2H 2018 survey, asking the question: “What are your organization’s most significant barriers to using machine learning?”

3 Achiever’s Tips for Stepping Up Your Cloud-based or OmniChannel Contact Center Strategy

Gone are the days when the only thing that customer service was comprised of was a phone call or email. Although they both are still used, the technologies driving them have evolved. Modern contact centers have moved far ahead in providing world-class customer service. As the customers demand more, the need for an effective customer support strategy has become increasingly important. To satisfy that need, contact centers continuously need to upgrade. Our friends over at UniVoIP Cloud provide 3 pro tips to help you step up your existing contact center strategy.

Ethical AI: Five Guiding Pillars

This new white paper addresses the fact that today’s leaders are faced with a true conundrum: how can the enterprise benefit from new opportunities created through artificial intelligence while still safeguarding the well-being of employees, customers and society?
To help guide leaders through this paradox, which is growing ever-more complicated and relevant, KPMG has identified five proposed actions organizational leaders can take to create an ethical enterprise and sustain it into the future through governance and control of AI.

Protecting Big Data and the need for Data Centric Security

In this special guest feature, Warren Poschman, a Solutions Architect at comforte, discusses how big data analytics can be incredibly insightful and valuable to any enterprise. What some are not aware of is every new data stream created is potentially a new attack vector for organizations to defend against. Historically, organizations have had to choose between security or analytics, but with the advent of strict data privacy and protection regulations, the choice has been removed out of the equation. comforte is a leading provider of enterprise data security and digital payments.

The Deep Learning Patent Land Rush

In this contributed article, Nelson E. (Nick) Brestoff recounts his experience in the hot area of deep learning patents and his secret (not any more) patent superpower. He also provides a yearly tally of deep learning patent filings plus a corporate leader board.

Qeexo AutoML Demo: Automating Machine Learning for Embedded Devices

Qeexo spun out of Carnegie Mellon University, has for a long time developed multi-touch technology for handset manufacturers which does ML on the device level. It has applied this approach to a new AutoML technology that allows companies to embed ML into hardware and conduct learning on sensor data.

Businesses Have Plenty Of Data, So Why Aren’t They Using It?

In this special guest feature, Simone Di Somma, Founder and CEO at Askdata, believes that businesses already collect so much data in the course of their day-to-day operations. But they could start using that data more effectively by bringing it out from behind the curtain, presenting employees across the board with easy access and interaction for it.

Access and Embrace the Future through AI

In this contributed article, Poornima Ramaswamy, Vice-President of Cognizant Digital Business’s AI and Analytics Practice, details the steps businesses can take to achieve their desired business outcomes with AI. AI is a two-part journey: getting ready and applying. Organizations that prepare for the AI evolution will be able to access and embrace the future and surpass their competition in the process.

It’s Time to Get on Board with the AI Evolution Before it’s Too Late

In this contributed article, Mike Fitzgerald, Chief Innovation Officer at SoftwareONE, believes there are several factors regarding AI that companies need to take into consideration, from governance laws and how they will impact data, the impact AI has on culture, and how the future of AI will influence business decisions. In order to optimize AI and use its power for the greater good of your business, one must have an understanding of these components of the AI evolution.

How AI is Uncovering Hidden Treasures in Online Conversion & Revenue Growth

In this special guest feature, Michael Scharff, CEO of Evolv, believes that in the rapidly evolving world of e-commerce, today’s ideal customer experience may not be so ideal tomorrow. Fortunately, retailers can now use the power of AI and data-driven insights from online customer behavior to define that optimal experience today as well as in the future.