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Data Mining or Bust: How New Data Notebooks Enhance Contact Center Intelligence Aggregation and Analysis to Elevate the Customer Experience

In this contributed article, Tim Eyre, Chief Marketing Officer at Aceyus, discusses how managing the modern contact center involves extrapolating the most up-to-date metrics and data for companies to ensure success and enhance efficiencies. The best way to enhance data transparency is by utilizing dashboards equipped with data notebook capabilities.

Envestnet | Yodlee Augments Financial Transaction Data Through a Streamlined DaaS Model

Envestnet | Yodlee, a leading data aggregation and data analytics platform powering dynamic, cloud-based innovation for digital financial services, announced the newest advancement to the Envestnet | Yodlee Financial Data Platform, Transaction Data Enrichment.