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Conversational AI—A New Wave Of Chat-Enabled Customer Service

In this contributed article, Henry Vaage Iversen, Co-Founder and Chief Commercial Officer for www.boost.ai, discusses how conversational AI-powered virtual agents have begun to take over from the inefficient chatbots of the previous decade, standing up to current customer service requirements as we move into 2020 and beyond.

The Bots Have Arrived (What’s New?)

In this special guest feature, Karl Chan, President and Chief Technology Officer at Laserfiche, believes that as the sheer amount of data continues to rise, humans alone will not be able to meet the challenge of managing and processing it. Bots, already widely deployed for everything from customer service requests to medical operations, are the solution for today’s organizations that need to collect data from multiple, disparate sources, manage and process it, and put it to use.

How AI Is Being Used to Assist U.S. Veterans

In this contributed article, tech blogger Caleb Danziger outlines how AI can be used in every sector, including in the government and even Veterans Affairs, or the VA. With the limitless uses of AI, the United States VA is turning it into a tool to help the country’s veterans in many different ways. The VA didn’t have to change how AI worked to make it useful though. Instead, they embraced the AI we use in our everyday lives and shaped it into something a little more specific.

New Research from Accenture and Qlik Shows the Data Skills Gap is Costing Organizations Billions in Lost Productivity

A new report from Accenture (NYSE: ACN) and Qlik, titled “The Human Impact of Data Literacy” and conducted on behalf of The Data Literacy Project, found that while most organizations understand the incredible opportunity of data, a gap has emerged between organizations’ aspirations to be data-driven and their employees’ ability to create business value with data.

Interview: Pamela McCorduck, AI Industry Pioneer

I recently caught up with Pamela McCorduck, AI expert, industry pioneer and author of her compelling new book “This Could Be Important: My Life and Times with the Artificial Intelligentsia,” which covers her unique experiences around AI. She has been working around the field of artificial intelligence since 1960. In the interview she offers unique insight on the evolution that developed the technology we use daily today. Pamela witnessed the first developments of AI when the impersonal machine first evoked a candid and personal response from a human and has been documenting ever since.

Real-Time Analytics from Your Data Lake Teaching the Elephant to Dance

This whitepaper from Imply Data Inc. explains why delivering real-time analytics on a data lake is so hard, approaches companies have taken to accelerate their data lakes, and how they leveraged the same technology to create end-to-end real-time analytics architectures.

Implementing Ethical AI

In this special guest feature, R.J. Talyor, Founder and CEO of Pattern89, discusses implementing ethical AI into a company’s business strategy. As AI becomes more common across multiple industries, so do the ethical questions surrounding its creation, transparency and bias. It measures what a human tells it to measure, aggregating a lifetime of knowledge based on a human directive. So, if that human directive is biased, the AI is biased and will learn more through that biased lens.

insideBIGDATA Latest News – 1/20/2020

In this regular column, we’ll bring you all the latest industry news centered around our main topics of focus: big data, data science, machine learning, AI, and deep learning. Our industry is constantly accelerating with new products and services being announced everyday. Fortunately, we’re in close touch with vendors from this vast ecosystem, so we’re in a unique position to inform you about all that’s new and exciting. Our massive industry database is growing all the time so stay tuned for the latest news items describing technology that may make you and your organization more competitive.

Infographic: It’s 2020, is your business AI-ready?

60% of business leaders urgently need a strategy for deploying artificial intelligence in their organizations, but only half of their organizations have a plan. This infographic by our friends over at Noodle.ai outlines what AI can do for businesses and how to go about implementing a plan.

Beyond the AI Hype: Four Factors Businesses Should Consider Before Investing in AI

Despite significant hype, most companies still struggle with how to successfully integrate artificial intelligence into their businesses, according to Lux Research’s new report on the state of AI and how companies can improve decision-making around AI.