Reduce Compliance Risk in Your Call and Contact Center With AI

This white paper from Veritone discusses how compliance represents a major risk for contact centers, with violations potentially costing organizations millions of dollars in fines and causing reputational damage to the brand. The current method of monitoring calls — using manual review of recorded conversations — does not come close to meeting the requirements for comprehensive monitoring of regulated interactions. AI text-to-speech technology provides the solution to this dilemma, with its capability to transcribe, translate, redact, find objects and generate searchable indexes of limitless hours of recorded calls in near real-time.

Data Evolution in the Cloud: The lynchpin of competitive advantage

These questions are the focus of this report, based on a survey conducted by The Economist Intelligence Unit and sponsored by Snowflake. It reflects the views of 914 executives from  eight industries across 13 countries worldwide and explores the current state of corporate  data use, as well as executive hopes for the future. In particular, the goal is to illuminate how  different industries are adapting their data strategies, engaging with the broader data  ecosystem, and converting data insights into growth and performance.

Autonomous Enterprise: The Case for AIOps

Digitate, a leading autonomous enterprise software provider, announced the results of its inaugural Autonomous Enterprise survey. Digitate surveyed leading European AIOps influencers in September 2020. The report aimed to better understand how Artificial Intelligence (AI)-enabled Intelligent IT Operations and automation are impacting IT Infrastructure, applications, end-user services for European companies, and the barriers that might be preventing them from realizing its full potential.

Data Engineering Survey: 2021 Impact Report

This Data Engineering Survey: 2021 Impact Report summarizes key findings from the inaugural survey and provides a glimpse into the current and future state of data engineering and DataOps. The report highlights some of the major trends uncovered in this year’s survey including the adoption of cloud data platforms, what platforms are winning (and emerging), what data engineers find to be their biggest challenges, and how organizations are handling sensitive data.

XAI: Are We Looking Before We Leap?

This four part report from our friends over at SOSA highlights the challenges and advances when it comes to regulations, relevant use-cases, and emerging technologies taking the mystery out of AI.

Research of Data Lakes

This study was designed to document key perceptions, challenges, and successes by focusing on data organization, integration, security, and definitional clarification to address key areas of concern and interest in ongoing data lake adoption. The intent of the survey and this corresponding report is to understand and share the current and planned adoption of technologies in the Hadoop ecosystem, intended specifically for a data lake strategy, and to learn how adopting companies are addressing critical data lake success factors, including rethinking data for the long-term, establishing governance first, and tackling security needs upfront. The survey and report also identify emergent areas of concern and new areas of clarification needed for data lake maturity.

Hadoop Appliances and Teradata

A White paper by Philip Howard, Bloor Research International Ltd on critical considerations for Hadoop deployments and the role of appliances.

Presto: Open Source for the Enterprise

Presto addresses a real need for a portable SQL on Hadoop tool. It is architected from the ground up for high performance interactive query processing. Open source is a fount of continual innovation, especially with regard to big data. In addition, there are strong tools that come with specific Hadoop distributions. The fact is that organizations will deploy multiple tools. For organizations moving toward a Unified Data Architecture, the rationale for adopting Presto is even stronger.

Analytical Strength Using Aster Analytics

The biggest challenge for most organizations is to increase their analytical strength. This analytical strength can help the organizations to uncover new business insights. To make data science affordable for every organization and to deploy data science across the entire organization and not only by the high priests of data science, other disciplines must be involved.

Platform Computing of IBM

IBM® Platform ComputingTM cluster, grid and high-performance computing (HPC) cloud management software can help transform your environment to deliver results better, faster and at less expense. IBM Platform Computing products are designed to save money by making an organization’s existing infrastructure work better.