This new whitepaper, “The 3 Reasons Enterprises Need an AI Operating System for Intelligent process Automation,” from Veritone highlights how evolving technology meets enterprise demand for agile, intelligence-based solutions in the shape of AI-based operating systems (OS) across three areas: (i) AI OS for automation of human work; (ii) AI OS for process automation across all data sources; and (iii) AI OS for democratization of AI across the
enterprise.
The 3 Reasons Enterprises Need an AI Operating System for Intelligent process Automation
This new whitepaper from Veritone highlights how evolving technology meets enterprise demand for agile, intelligence-based solutions in the shape of AI-based operating systems (OS) across three areas: (i) AI OS for automation of human work; (ii) AI OS for process automation across all data sources; and (iii) AI OS for democratization of AI across the
enterprise.
Reduce Compliance Risk in Your Call and Contact Center With AI
June 10, 2021 by Leave a Comment
This white paper, “Reduce Compliance Risk in Your Call and Contact Center With AI,” from Veritone discusses how compliance represents a major risk for contact centers, with violations potentially costing organizations millions of dollars in fines and causing reputational damage to the brand. The current method of monitoring calls — using manual review of recorded conversations — does not come close to meeting the requirements for comprehensive monitoring of regulated interactions.
Reduce Compliance Risk in Your Call and Contact Center With AI
This white paper from Veritone discusses how compliance represents a major risk for contact centers, with violations potentially costing organizations millions of dollars in fines and causing reputational damage to the brand. The current method of monitoring calls — using manual review of recorded conversations — does not come close to meeting the requirements for comprehensive monitoring of regulated interactions. AI text-to-speech technology provides the solution to this dilemma, with its capability to transcribe, translate, redact, find objects and generate searchable indexes of limitless hours of recorded calls in near real-time.
Improving Customer Experience through Interaction Analytics
May 26, 2021 by Leave a Comment
In this article we’ll explain how AI-driven “interaction analytics” represents a new and transformational technology that enables enterprise stake holders to turn customer interactions into a competitive advantage.
