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3 Ways AI Will Drive the Future of Travel

In this special guest feature, Levi Brackman, Principal Data Scientist at Travelport, talks about the impact of artificial intelligence on consumer shopping behaviors, and provides three ways AI will eventually drive the travel booking experience: first, recognize consumers’ dependence on their own AI within their devices; second, increasing data will lead to compounding intelligence; third, powerful AI capabilities are required to compete in reaching the AI-dependent consumer.

How Big Data Is Helping Drivers Stay Safer on the Road

In this contributed article, freelance human Avery Phillips discusses how big data is helping keep drivers safer on the road, but this will only continue to get better. As semi- and fully autonomous cars spread, more data will be available, making prediction models better, and in turn make cars safer.

How Big Data and Behavior Prediction are Shaping Automotive Dealerships

In this special guest feature, Johannes Gnauck, CEO and Co-Founder of automotiveMastermind, discusses how big data and behavior prediction are shaping automotive dealerships. Through the use of big data and behavioral analytics, it’s possible to precisely target who is ready to buy and create personalized, micro-marketing campaigns designed to increase the probability of completing a sale.

Global Tech Jam Event for Smart Cities returns to Portland in June

The Global Tech Jam conference is coming up June 20-22 in Portland, Oregon. “This symposium will provide a leading venue for the presentation of the highest-quality original research, groundbreaking ideas, and compelling insights on future trends in Smart City Technology and Deployment.”

KLM Using Artificial Intelligence Within Its Social Media Service

KLM Royal Dutch Airlines is taking the next step in using artificial intelligence (AI) within its social media service. KLM worked with AI frontrunner, DigitalGenius, to add automated answers to general repetitive questions from customers without the intervention of a human service agent.

How AI Is Taking Airline Customer Service to New Heights

In this special guest feature, Dermot O’Connor, VPE & Co-Founder at Boxever, discusses how AI is changing the world of customer service using airlines as an example and how leveraging this evolving technology allows marketers to do their jobs more effectively, automating the data processes that have become too difficult for humans to keep up with and providing them with the opportunity to use the insight gathered from customer data to build personalized offers that cater to each customer’s wants and needs.

The Important Attributes of Big Data to the Travel Industry

In this contributed article, Ritesh Mehta, Senior Technical Account Manager for TatvaSoft Australia, discusses the impact big data is having on the global travel industry and offers 5 action points for industry players to adopt in order to capitalize on big data. By 2022, the global travel industry is expected to grow to ten percent of Global GDP or a yearly revenue of around $10 trillion. Travel is a massive industry that could become much more efficient when big data is completely implemented in each and every aspect of travel.

Big Data is Transforming the Travel Industry

In this contributed article, tech writer Rick Delgado, examines how the travel industry includes a wide range of businesses, such as rental car companies, hotels, airlines, tour operators, cruise lines and more. Each of these companies must find a way to improve the overall customer experience and to meet the unique needs of each customer, and big data assists with this process.

Unisys Survey Finds Airports’ Investment in Analytics Technology Set to Soar as Digital Transformation Needs Take Flight

New research from Unisys Corporation (NYSE: UIS) reveals that airports expect to fully embrace more advanced analytics solutions in the coming years, with potential applications for use across several key areas within the airport ecosystem. Unisys conducted the survey of 29 airport executives and industry professionals at the Airports Council International – North America Annual Conference and General Assembly held in Montreal, September 25-28, 2016.

Detecting and Mitigating Fraud at Scale

The presentation below by Eric Levine, Engineering Manager at Airbnb shows how Airbnb’s Trust and Safety team has built machine learning infrastructure from the ground up to catch and defuse fraudsters on the platform.